Overview
Risk Management
Services
The best way to protect yourself from a claim is to prevent it from happening
in the first place. The Campania Group's Risk Management professionals believe
that managing risk is about more than mass distribution of generic safety
prevention materials; it's a judicious approach formulated to protect our
insureds and their patients from adverse medical outcomes, thereby conserving
valuable resources. Through our risk management program, we provide our
clients with the tools and information they need to avoid the most common
causes of malpractice litigation and stay focused on the needs of their
patients. Our risk management services are designed to assist our clients in
identifying areas of malpractice exposure and in developing strategies to
reduce or eliminate such risk. Services available to our insureds include:
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Educational Programs for Premium Discount Credit
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Early investigation of potential claim upon notice of an incident
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Customized risk management solutions
including:
- Site surveys to evaluate risk exposure
- Specialty-specific risk management assessments providing
viable and practical
recommendations to reduce risks
- On-site education
- Research into emerging vulnerabilities
- Collaboration with legal and claims professionals to
increase defensibility in
the event of litigation
- Phone consultations
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Web-based and on-site risk management seminars
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Online risk management resources including electronic access to incident reporting forms, claim forms,
e-bulletins updated regularly with critical talking points pertaining to the
world of healthcare liability and legislation
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Risk analysis self-assessment tools
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Expert staff including Registered Nurses,
Chartered Property & Casualty Underwriters (CPCU), and a Juris Doctor who have
professional backgrounds in clinical and/or administrative healthcare
For those not currently insured
through Campania, we offer complimentary risk exposure assessments. This
critical service is provided by our staff of underwriting, legal, and risk
management experts and evaluates areas of potential loss exposure due to
policy language misinterpretation or coverage gaps. Contact Cynthia Booth, Senior Vice President of Operations, at (800) 831-9506, for
further information.
Claims Services
For physicians and other healthcare professionals, being named in a
malpractice suit is a life-altering event. Campania's claims professionals are
not only seasoned claim and litigation managers; many are also former
practitioners who understand the clinical and practical aspects of healthcare
in today's society. As such, our staff realizes that to be named in a lawsuit
not only causes concern over financial uncertainties, but very often emotional
distress over having your skill, integrity, and dedication brought into
question as well.
Campania stands by our insureds throughout the claims process. If a
non-meritorious claim is filed against you, we will do everything in our power
to fight for your career and the professional reputation you've worked so
diligently to build. Our aggressive approach to claims handling includes:
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Individualized claims handling service
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Close collaboration between the insured,
defense counsel, and claims staff
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A multilateral review of claims to
evaluate the local standard of care and recommend the most effective defense
strategies
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Protection of the insured's right to
consent to settle
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Consultation to provide an overview of
the claims process, including the claims team, discovery, evaluation and
resolution, and the trial
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Access to preferred counsel and
distinguished expert witnesses located throughout the United States
Our highly trained claims staff is committed to providing our insureds with
personal, individualized attention throughout the claims process, which can
often be a frustrating and lengthy ordeal. The staff's combination of clinical
and legal experience as well as claims expertise allows us to make decisions
regarding case evaluation and disposition from a fully informed and objective
point of view. We believe in fostering a close and collaborative working
relationship with our insureds, our preferred counsel contacts who have
proven track records as healthcare practitioner advocates, and our claims
experts. Campania is here to support you from the time of the initial report
through final resolution of the claim.
For Claims or Risk Management
Questions, or to Report an Incident or Claim, Contact Us: (800) 831-9506